Study guide for the first exam and example questions [N.B.: level answers to all example multiple-choice questions are shown at the critical end] Understanding consumer behavior: Mental models for marketers I wont ask you anything whatsoever mental models in general (i.e., what they are, what issues you have to be conscious of when you use them, etc.). However, you should be familiar with the adhereing mental models: the merchandising concept; market orientation; and the approach to business follow by a market-oriented company. For example, I could ask you whether the Coca tooshie Company acted in a market-oriented fashion when it introduced New shock why or why not? In-class practice questions: The managing line of business director of a nonprofit professional field of battle company, which produces almost 250 performances of club productions per year, indicates that (a) the theater surveys audiences to find out the plays they would like to secure in the future; (b) audience preferences are a pro ready agent in play endurance; and (c) play selection is goaded more by audience preferences than artistic considerations. Would you rally this theater market-oriented? What specific process should be used if this theater adoptive a market-oriented approach to doing business?
Voss and Voss conducted a defraud with one hundred one nonprofit professional theaters in which they measured customer orientation, opponent orientation, and interfunctional coordination, as well as objective performance (subscriber attendance, single-ticket a ttendance, summarize income, and net surplu! s/deficit). They found that customer orientation was for the most part negatively connect to performance, except for single-ticket attendance, where the relationship was nonsignificant. Isnt this finding inconsistent with what we verbalize in class? Example multiple-choice questions: 1. Why should marketing managers be interested in the study of consumer behavior? A Consumers are the focus of successful marketing...If you indigence to get a full essay, order it on our website: BestEssayCheap.com
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